Terms of use

Article 1: the rental agreement is reserved for the exclusive use of the leasing of our lodging located 7 impasse des prairies – 37120 Luzé (France) and indexed “Gîte de séjour” by the Regional Office of the Fédération Nationale des Gîtes de France®. In any case the Fédération Nationale des Gîtes de France® cannot be held responsible for the use of this contract by third parties or for purposes other than tourism.

Article 2 - Length of the stay: the customer signing a contract for a specified period shall in no circumstances invoke any right to maintain occupancy at the end of the stay.

Article 3 - Conclusion of the contract: the reservation becomes effective when the tenant has sent the owner a payment of 25% of the total leasing and a copy of the contract signed before the date indicated on the front. A second copy is kept by the leaseholder. The lease agreement between the parties shall in no way benefit, even partially, to a third party (natural or legal person), without written consent of the owner. Any violation of this clause would be likely to result in immediate cancellation of the lease at the tenant's fault, the amount of the lease belonging permanently with the owner.

Article 4 - Cancellation by the leaseholder: cancellations must be notified by registered letter or telegram to the owner.

a) cancellation before arrival at the lodging house:. If the owner managed to rent the gîte to another group for the period previously agreed on, the payment (25%) is returned.

In the opposite case, the payment (25%) belongs to the owner who may request the remaining amount for the stay if cancellation occurs less than 30 days before the date of entry into the premises. If the lessee does not make themselves known within 24 hours of the arrival date indicated on the contract, this contract becomes null and void and the landlord may dispose of their house. The payment (25%) also remains the possession of the owner who asked for the balance of the lease.

b) after the arrival at the lodging house (shortened stay), the rental (100%) remains the possession of the owner. There will be no refund.

Article 5 - Cancellation by the owner: 

- less than 30 days before the date of arrival mentioned in the contract : the owner repays the tenant double the deposit collected (2 x 25% = 50%). 

- more than 30 days before the date of arrival mentioned in the contract: the owner reimburses the deposit, that is to say 25% of the rental.

Article 6 - Arrival: the customer must arrive on the specified day and time mentioned in the contract. Should their arrival be late or delayed, the customer must notify the owner.

Article 7 – Payment of balance: the balance of the rent (75%) is paid on entry to the premises.

Article 8 - Inventory of fixtures: an inventory is jointly established and signed by the tenant and the owner or their representative on arrival and departure from the lodging. This inventory is the only reference in case of an argument. The cleanliness of the lodging upon the arrival of the tenant will be found in the inventory. The cleaning of the premises is the responsibility of the vacationer during the period of their stay and before their departure. A cleaning package deal is offered as an option in case the tenant does not wish to do the cleaning themselves before leaving the premises.

Article 9 - Security deposit: upon the arrival of the customer in the lodging, a security deposit of 400 €uros is requested by the owner. After the establishment of the inventory of fixtures upon departure, this deposit is refunded, minus the cost of repair if damages were reported. In case of early departure (prior to the hours specified on the contract) preventing the establishment of the inventory on the same day of departure of the tenant, the deposit is returned by the owner within a period not exceeding one week.

Article 10 - Use of premises: the tenant must ensure the peaceful character of the location and use it according to its purposes.

Article 11 - Capacity: the contract is established for a maximum capacity of 15 people. If the number of vacationers exceeds this capacity, the owner can refuse the additional customers.

Article 12 - Animals: the contract specifies if the customer may or may not reside in the company of a pet. If the customer does not abide by this clause, the owner may refuse animals.

Article 13 - Insurance: the customer is responsible for all damages arising from their own doing. They are invited to subscribe an insurance of the resort-type to cover these risks.

Article 14 - Payment of maintenance costs: at the end of the stay, the customer must pay to the owner maintenances costs not included in the price: the electricity used over 8kwh per night and the renting of sheets if the lessee chose this option (8 €uros per bed for the duration of the stay).

Article 15 - Litigation: any complaint regarding the state and condition of the lodging must be submitted to the Regional Office of the Gîtes de France® up to 3 days after entering the premises. Any other claim regarding a stay should be addressed as soon as possible by letter, to the Regional Office of the Gîtes de France® which alone has jurisdiction to issue a decision on the litigation.

In case of a persistent disagreement, the litigations may be submitted to the quality department of the Fédération Nationale des Gîtes de France®, which will try their best to find an amicable settlement.